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SAP CRM Duplicate check

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Dear All

 

We are using duplicate check on Interaction Center in our environment.

Kindly let me know what is a Normalization type TOKEN in a duplicate check.

can we do duplicate check on a filed with Normalization type phonetic without it being Token?

 

how can I add more fields from the address node for indexing and what is a fine matching service?

 

thanks for all your help and full pints for the correct answer

 

thanks

Tarang


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