Re: Call ECC tcode in sap GUI from CRM interaction centre on button click
Hi Aishwarya, You are right, you cannot use SAP GUI transactions based on transaction launcher in SAP CRM ABAP 7.0 EHP 1. The prerequisite to use sap gui is that your CRM system should be either 7.0...
View ArticleIs there any call limit to the number of records for Call List...
Hi All, Is there any call limit to the number of records for Call List Synchronization for Outbound Call Dialer to CTI??. Right now whenever we upload of list having more than 100 records and...
View ArticleRe: Z Transaction type is not reflecting in Interaction Record drop down.
Interaction record follow up drop down not reflecting
View ArticleRe: Error Component WD_CREATE_CONTEXT does not exist
Hi Ruby, I am sure this is because of a custom development. But as this error is coming for all the view I have no idea where to look.
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Which are the new versions are available for SAP CRM EIC system upgrade?
Hi Experts, Currently my client using SAP CRM EIC for their business needs with versions SAP CRM 7.0 EHP1. Please find the below for the details about CRM system and ECC system versions and patching...
View ArticleRe: Log off Interaction Center when a transaction launcher session
We are facing similar issue, want to know if you or someone else resolved this. Issue: We are opening WebUI component with view in new window using TL as navigation link. After closing new window the...
View ArticleRe: Log off Interaction Center when a transaction launcher session
Hi, What are your settings for the technical profile of your business role? It could be related to Enforce Logoff setting. Best Regards,Sigrid
View ArticleRe: Call alert is getting disappeared after every 20 minutes and reappearing...
Thanks Lasse for your reply I tired most of your inputs however it didn't resolve..Also, currently I'm working on bring the production system up and running and hence I didn't test this scenario in Q...
View ArticleCreation of multiple Interaction record for same call session
Hi All, We have a requirement from the Client where we need to be able to create multiple Interaction Record for the same customer in call within the same session so that it reflects the call duration...
View ArticleCRM WebUI load balancing
Hi Team, we have SAP CRM-ABAP system, Netweaver 7 EHP3.currently we have central instance(instance number 10) and users are logging through the webui...
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