Hi gurus.
I am desperately searching for a possibility to select / or search for standar responses for email
by language. We are having agents which answer email in multiple languages. Shouldn't that be a standard functionality?
We are on SAP CRM 7.0 EHP 2 and the application help for this release is stating that it is possible to search for mailforms by
language.
Any help is appreciated.
Kind regards,
Rouven