Hi Sigrid,
Thank you for your prompt response, appreciate the same, I have now removed the debugging parameter in tcode CRMC_ERMS_REPOSITORY as per your above post.
Post that I have created a new test case , the system gives an error Error when processing node '0000000004' (ParForEach index 000000),
To resolve the below error,I have made all the settings as described in note no 1846041 and 1850076
Following are the configs done
In ppoma_crm the user is assigned to the org unit(screen shot attached below)
The org unit exists in SAP CRM, when checked in table HRP1001
The same org unit has been assigned to the custom service manager profile
I have written the required rule policy, the same rule policy has been assigned in the above screen shot
The user atul has the desired e-mail id in su01
Even after making the above configurations the system throws the below error
Please advice further, we thank you again for all your help offered.
Kind Regards
Atul