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How to create URL link for telephone number ,open to account search page and account result page ?

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Hi Experts,

 

My requirement is, Create URL link ,Telephone number as parameter for account search and result page...If user clicks the link then automatically Account page will be opened with searc and result page.

 

For this i have done some steps Upto here correct...i.e with help of RIcha damija in SAP portal i have created  these steps...

 

Step 1 -

Bussines role - ZCC_ICAGENT

I have added code in inbound plug .i.e

 

 

method

 

IP_INBOUNDPLUG.
*CALL METHOD SUPER->IP_INBOUNDPLUG
** EXPORTING
** iv_collection =
* .

DATA: lt_ivr_url_param TYPE tihttpnvp,

ls_ivr_url_param
TYPE ihttpnvp,

lr_searchcustomer
TYPE REF TO if_bol_bo_property_access,

ls_searchcustomer
TYPE crmt_bupa_il_header_search.


CALL METHOD cl_crm_ui_session_manager=>get_initial_form_fields
CHANGING
cv_fields
= lt_ivr_url_param.


lr_searchcustomer ?= me
->typed_context->searchcustomer->collection_wrapper->get_current( ).

CHECK lr_searchcustomer IS BOUND.


READ TABLE lt_ivr_url_param INTO ls_ivr_url_param WITH KEY name = 'sap-phoneno'.

IF ls_ivr_url_param-value IS NOT INITIAL.

ls_searchcustomer
-telephone = ls_ivr_url_param-value.

CALL METHOD lr_searchcustomer->set_properties( EXPORTING is_attributes = ls_searchcustomer ).

eh_onsearch
( ).

ENDIF.

endmethod

.

 

Step 2 -

 

I have created URL is like as below...

 

So My link is -

http://rrnewcrm.ril.com:8000/sap(bD1lbiZjPTI0MiZkPW1pbg==)/bc/bsp/sap/crm_ui_start/default.htm

?sap-system-login-basic_auth=X&sap-system-login=onSessionQuery&saprole=ZCC_AGENT& sap-phoneno=

 

Step 3 -

Now after clicking this link it will be opened screen displayes as below screen shot.

 

 

.telep.png

 

But The exast result is like as below screen shot.This is exact result we required...Account page will be opened with result and telephone number..So this is what i want exact result..please help here....Urgent ..Thanks For great support.

 

reee.png

 

Thanks for your support..

 

Thanks

Kalpana.

 

Message was edited by: Andrei Vishnevsky

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