Hi Sigrid,
if I check in working fine system, then the component CRMCMP_IC_FRAME/start.htm
called twice (cl_crmcmp_ic_comp_manager => init), once for WS (working session), 2nd for 'AS' agent session. But in the other sytem its only calls once that too for WS (working session). So all the 'AS' agent session components didn't get loaded.
Thanks,
Vij