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Email Recall functionality in CRM

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Hi Experts,

 

I have a requirement of recalling a sent mail from CRM agent inbox, like how we recall a sent mail from Microsoft outlook. Is it possible to replicate the same functionality in CRM Agent inbox. MOtive for this functionality is to recall any incorrect/wrong email sent to the users. Any pointers to achieve this requirement will be appreciated.

 

Thanks & Regards,

Viswa


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