Re: How to Define Action Profile when a Sales Order is Created or Cancelled?

Hi,

You need to create a new action definition in transaction CRMC_ACTION_DEF or you can also use an existing one which get triggered when an order being created. After creating Action def assign it to your transaction type. create a Z method and assign it to your action profile. this Z method must include the logic of sending Email .

Also refer to link:

http://scn.sap.com/community/crm/blog/2012/11/02/actions-in-sap-crm-part-1-action-profiles-and-determination

and

http://wiki.sdn.sap.com/wiki/display/stage/Triggering+Follow+up+Activity+Automatically+in+SAP+CRM+after+2+Days

Thanks & Regards,

Kumar Gaurav.