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Re: Use alert display box in for custom message in IC Context Area

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Hello Tapas,

 

I'm not sure I understood your question correctly, but here it comes now, how you can send alert messages using the standard functionality...

 

Result:

Hello.jpg

 

Code:

data: lr_alert_srv    type ref to cl_crm_ic_abap_alert,

           lv_alertobj     type ref to cl_crm_ic_alert,

           lv_alert_return type ref to cl_crm_ic_alert_return,

           lv_alertid      type crm_ic_alert_id,

           lv_id           type string,

           lv_jalert       type ref to if_crm_ic_jalert_srv,

           lv_alert_msg    type string,

           lv_alert_text   type string,

           lv_source       type crmt_ic_alert_src.

 

     create object lv_alertobj.

 

     lv_alert_text = '<b>Hello Tapas !!!</b>'.

 

     lv_alertobj->set_message( lv_alert_text ).

     lv_alertobj->set_tooltip( lv_alert_text ).

 

     lv_alertid = 'zdmsh_test'.

     lv_source = cl_crm_ic_active_alerts=>gc_extern.

 

     lv_id = lv_alertid.

     lv_alertobj->set_alertid( lv_id ).

 

     create object lv_alert_return.

     lv_alert_return->set_timer( '' ).

 

 

     lv_jalert = cl_crm_ic_services=>get_jalert_srv_instance( ).

     lr_alert_srv = lv_jalert->get_alert_service( ).

 

     try.

 

         lr_alert_srv->if_crm_ic_alert_service~send_alert_cancel( alertid = lv_alertid

                                                                  session_id = '' ).

 

         lv_alert_msg = lr_alert_srv->if_crm_ic_alert_service~compose_message_text(

                                        alertobj    = lv_alertobj

                                        alertreturn = lv_alert_return

                                        ).

 

         lr_alert_srv->if_crm_ic_alert_service~send_alert_message(

                                           alert_id   = lv_alertid

                                           timer      = ''

                                           message    = lv_alert_msg

                                           session_id = '' ).

       catch cx_root.

     endtry.


If you need more fancy solution, you can modify ICCMP_HDR_CNTNT/AlertInfo, register your own event listener and trigger your own SAM event as it was already described by Michael in his post: How to configure and adjust the Account Identification view


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