Quantcast
Channel: SCN: Message List - SAP CRM: Interaction Center
Viewing all articles
Browse latest Browse all 3700

Issue with Create Follow-up in Service request when trying to create service process in SAP CRM IC

$
0
0

Hello Gurus,

 

When i am trying to create a Service process from a Service request which is in error state using create follow-up button, it is directly taking me to creation of Task screen.

 

When the service request is not in error state, it is giving me a pop up to create a service process or Task. Is there are way to get the pop up to create service order even if the service request is in error state?

 

Thanks in Advance!!

Lakshman


Viewing all articles
Browse latest Browse all 3700

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>