Re: How do I modify the communication view within Interaction Center?

Hi Wade, i had the requirement to change the incoming phone number.

As Andrei correctly described, it is necessary to change functions in header_jscripts.js.

Since it was not possible to change header_jscripts.js directly, I had to override JavaScript functions by redefineing them after the include of the header_jscripts.js file.

Here my coding for showing a text instead of the In-bound phone-number:

Component: ICCMP_HEADER HeaderViewSet.htm

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<script type="text/Javascript" language="Javascript" src="/sap(====)/bc/bsp/sap/crmcmp_ic_frame/header_jscripts.js"></script><%--  Inboud-Processing --%>

    <% data lv_thema type ZCRM_THEMA_TELE.%>
    <script type="text/javascript">
      ContextAreaMCMDisplay.prototype.setDnis = function( Dnis )
      {
        var element = this.myParent.getDnisDisplayElement( );
        if( null != element )
        {
          if( " " != Dnis )
          {
            Dnis=EscapeHTML(Dnis);
            element.innerHTML = Dnis;
            Dnis = Dnis.replace(/\D/g,'');
            <%
                data: lt_thema type table of ZCRM_THEMA_TELE,
                      ls_thema type ZCRM_THEMA_TELE.

               select * from  ZCRM_THEMA_TELE into CORRESPONDING FIELDS OF TABLE  lt_thema.
               loop at lt_thema into ls_thema.
               %>
                 var  tel = "<%= ls_thema-TELEFONNR %>";

                 if ( Dnis.indexOf(tel) != -1 ){
                  Dnis = "<%= ls_thema-THEMA %>";
                 }
               <%
               ENDLOOP.

                         %>

            element.innerHTML = Dnis;
            element.title = Dnis;
          }          else
          {
            element.innerHTML = Dnis;
            element.title = "";
          }
        }
      }
      }

      contextArea.MCMDisplay.setDnis( sDnis );

    </script>

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