Re: [IC manager dashboard] Am I missing something?

Hello guys,

I have opened an OSS and get the answer:

Dear Anton,

would you please to kind to apply a small change to the structure:

CRMT_IC_MDB_PERS_LIST? This structure is used for transforming the

results to the get_instances method called in BCM. So, because BCM

sends by default instance IDs longer than 12 characters the XML

transformation fails and the data listed in queues and channels are

left empty.

The change to the structure should be done as follows:

Replace component type for ID by CRMT_IC_MDB_CHAR32. Currently it is

set to CRMT_IC_MDB_CHAR12.

We are currently preparing a note for that. But unfortunately, the

correction has to be applied anyway manually, becaus it is in fact a

strucutre change which cannot be delivered by SNOTE change.

Would you please let me know, whether it is working ?

With my best regards,

                  Alexander Pilz,

                  SAP AG,. Dev. Support, CRM

And as a result the entries appear in IC manager dashboard:

BR,

Anton.