Hi Atul,
Thanks for your prompt reply, appreciate the same, I have checked both the notes
Note No 1775376- This note pertains to the sending outgoing e-mail from SAP CRM, in my case the outgoing e-mail is working fine where I can see the contents of the e-mail.
Note No: 1748666- E-mail's contents are replaced with an error message "Document has been deleted because it may have contained non-secure objects"
I do not get the above error message when I try to open the incoming e-mail, hence I am presuming the note may not be useful to implement, can you please advice further.
Kind Regards
Atul