Hello Gurus,
Could someone please outline what are the advantages of using an interaction record/lean interaction record over a service request in SAP CRM?
Also any notes or documentation on this would be helpful
Thanks & Regards
Govind
Hello Gurus,
Could someone please outline what are the advantages of using an interaction record/lean interaction record over a service request in SAP CRM?
Also any notes or documentation on this would be helpful
Thanks & Regards
Govind