Thanks!
Do you known what can be the approach to obtain this Contact Guid on BCM based on CALL_ID. My BCM should call a CRM webservice in which the import parameter is the Contact Guid.
Will it be necessary to develop on phyton?
Thanks!
Do you known what can be the approach to obtain this Contact Guid on BCM based on CALL_ID. My BCM should call a CRM webservice in which the import parameter is the Contact Guid.
Will it be necessary to develop on phyton?