Quantcast
Channel: SCN: Message List - SAP CRM: Interaction Center
Viewing all articles
Browse latest Browse all 3700

Re: Inbox search result mismatch of creation date with work item actual date

$
0
0

Hi Arden

 

 

This issue is coming for particular 4-5 work item only from last 2- days.
For rest of other work item are showing correct creation date in Inbox search
result.

 

 

I will check date mapping configuration in the Agent Inbox configuration.

 

 

let me know if i need to check any other config related to same

 

 

thanks for your reply.

 

 

Prashant


Viewing all articles
Browse latest Browse all 3700

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>