Quantcast
Channel: SCN: Message List - SAP CRM: Interaction Center
Viewing all articles
Browse latest Browse all 3700

Call list: Execute call as follow-up activity

$
0
0

Hello!!!

 

Is there a way to, before execute a call from call list, create an interaction record and then link it with the call as follow-up activity?

 

The standard behavior set the call as Interaction record, and then it turns the parent from follow-up activities, which is not our desired behavior.

 

Thanks for your help!


Viewing all articles
Browse latest Browse all 3700

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>