Hi Experts,
I am working on Utilites IC agent role, where i am facing some issues.
1) We need to create the lead in our process & I have maintained the work centre for marketing.Under that we need to create the lead,but when i click on lead, the system is not showing me any transaction type through which i can create my lead.Sytem will reflect a pop up & there no transaction type appears.The same when i checked in Marketing Pro,all the lead transactions are reflecting.
2)I have created the product Investigation in order to appear Date profile in web ui, but after maintianing it gives me two errors while creating service requests.
a) Item 10: Enter an organizational unit (Sales)- when we are enteriing the sales org data,after entering the id, system will grade out the screen.
b)Item 10: Enter the unit of measure - When we have created Investigation,system is not showing any place where we can enter Unit of measure.
I am attaching the screen shot.
Thanks
Warm Regards
Vineet Joshi