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Re: SAP CRM INTEREACTION CENTRE (Issues)

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Hi Vineet

 

Assign a Unit of Measure value to your Product "Investigation" in transaction COMMPR01. Typically "Hours" or "Pieces" with be suitable. This should resolve the Unit of Measure issue.

 

Then, you need to assign a Org. Determination Profile to the Item Category which is linked to your Lead Transaction Header transaction. This should resolve the Item Level Org Value issue.

 

Hope this helps

 

Arden


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