Hi Experts,
We came across an issue in our project where few inbox items are not appearing in inbox result list if we chose one of our assigned to Group ie finance.
If we select Assigned to Group as My group, Work item appears in result with responsible group as Finance.
But if we give Assigned to parameter in search field as Finance. It is not returning value in result list.
Kindly help in this regard.
Where Should i check for this issue.
I am not aware where resposible group is determined. Does it get determine in ERMS. If yes, how it is workign for all other cases correctly.
Does this issue belong to some specific Business partners or agents.
Kindly provide some direction to look into the issue.