Hi Simran,
Do you use a CRM 5.0 or 4.0 system? In SAP standard, there is no GUI application for Interaction Center in higher releases.
Best Regards,
Sigrid
Hi Simran,
Do you use a CRM 5.0 or 4.0 system? In SAP standard, there is no GUI application for Interaction Center in higher releases.
Best Regards,
Sigrid