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Re: How to link the attachment from the incoming mail to the service ticket via code

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Hi Mayank,

 

where exactly your trying to implement this logic?

 

1) for getting object id there is a class CL_CRM_CMPIC_MAIL_WRAPPER_SC in that there is attribute gt_aui_mail_workitem this will gives the work items.

 

lt_workitems = CL_CRM_CMPIC_MAIL_WRAPPER_SC=>gt_aui_mail_workitem.

 

2) do one thing provide a break point in the component crmcmp_ccs_eml mail body view and attachment view try to debug you can come to know how this will happen.

 

Regards,

Srinivas.


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