Hi'
I do not know if you can help me with another question regarding the History Profile - I hope so
I confirm an Account AND a Contact Person in the Interaction Centre.
In the "Last Interactions" I want a list of Interactions with the Contact Person (not the Account).
In the History Profil I have changed "BP Type" to "PRSN Contact Person" instead of "ACCT Confirmed Account".
But nothing changes at the Account Identification screen. I still see the Last Interactions for the confirmed Account
Can you help me?
Thank you in advance
Best regards
Lone Würtz