Quantcast
Channel: SCN: Message List - SAP CRM: Interaction Center
Viewing all articles
Browse latest Browse all 3700

Re: Interaction Record History & Notes History

$
0
0

Hi'

 

I do not know if you can help me with another question regarding the History Profile - I hope so

 

I confirm an Account AND a Contact Person in the Interaction Centre.

In the "Last Interactions" I want a list of Interactions with the Contact Person (not the Account).

 

In the History Profil I have changed "BP Type" to "PRSN Contact Person" instead of "ACCT Confirmed Account".

 

But nothing changes at the Account Identification screen. I still see the Last Interactions for the confirmed Account

 

Can you help me?

 

Thank you in advance

Best regards

Lone Würtz


Viewing all articles
Browse latest Browse all 3700

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>