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Re: CTI Problem in inbound call scenario with Siemens OpenScape Contact Center (CMS)

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Hi Martin,

 

Can you assist me with another question please.

 

I spoke to the people responsible for OpenScape but they said that there are license issues with the Client Desktop.

 

Is this the correct software that needs to be installed on all agent pc's in the screenshot below?

 

Capture.PNG

 

Is there another way of logging on from SAP CRM7 without this software?

 

Regards

 

Leon


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