Way to Bypass the issue of not finding a Unique BP in ERMS

Hello Everyone,

Our business requirement is that we have to create an Interaction record from ERMS using service profile. It is happening but the requirement is that we want the system to create an Interaction record even when the system could not find a unique BP or BP does not exists against the email ID which had been used for sending the email.

We don't want the option of creating an Interaction record against a common or Dummy BP. Is there a way to avoid this error and still create an Interaction record by putting the Activity Partner role as optional.

Please do let us know if there is an exit around the method used for creating this IR from service profile.

Thanks

JK.