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Business Activity XIF Idoc Time Issue

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Good Afternoon!

 

We are sending our SAP Business activities to an external system using XIF idoc configuration.

 

An issue with the timestamps has been noted within the IDoc, with which i need some help with identifying the cause of.

 

When creating a Business Activity using tcode CIC0 or CRMD_ORDER, time in the idoc fields is different to the time in the database table (CRMD_ORDERADM_H) is different.

 

I created the activity at 03.06.2015 15:14:17 NZST (New Zealand standard time)

 

The database fields have;

 

CREATED_AT: 03.06.2015 15:14:17

CHANGED_AT: 03.06.2015 15:14:17

HEAD_CHANGED_AT: 03.06.2015 03:14:17

CRM_CHANGED_AT: 03.06.2015 03:14:17

 

As you will notice the bottom two fields are twelve ours behind (GMT). I have no idea what the reason for that is...

 

That alone is not my issue. In the idoc itself those fields in the idoc are populating as;

 

CREATED_AT: 20150603031417

CHANGED_AT: 20150603031417

CRM_CHANGED_AT: 20150603031417

 

As you can see the CREATED_AT and the CHANGED_AT fields are reverting to the GMT timestamp, not what is held within the database...

 

Does anybody have any experience or ideas with this?

 

IDoc message type is CRMXIF_ORDER_SAVE_M, Timezone is NZST (user and system). Oracle db sysdate is the same as the timezone.


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