Hi Sachin,
Good day!
Unlike standard responses(You can link multiple mail forms), under view “Mail From Template (SSC)” (GSMCC/SCCMailFormTemplate)， You are only allowed to link one mail form.
So the answer is that you cannot assign more than one mail form template to same category.
After you assigned one mail form, you will see the New button is grayed out.
This is controlled by follow method.
Class/Interface CL_GSMCC_SCCMAILFORMTEMPL_IMPL
Method GET_BUTTONS
* Only one Mail Form is allowed to be linked
lv_size = me->typed_context->links->collection_wrapper->size( ).
IF lv_size > 0.
lv_new_possible = abap_false.
ENDIF.
Best Regards,
Bruce
