Hi Radek,
Thank you so much for the reply. It is very helpful.
But as I told earlier, I am novice to this area of automating email replies in SAP CRM Interaction Center. Can you kindly share some links or data which might help me in doing this? That will be really great if a step by step guide is available for this or at least a normal documentation on how to achieve the same.
Thank you once again in advance.
Kind Regards,
Satya Prakash