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Re: Pre-defined comments in service tickets

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Arden ,

 

Thanks for reply , I did try that blog (just for fun)  and it was working fine on GUI but not on web-ui .Do you have any idea why is it not working on web-ui :/?

Moreover, the requirement is to choose from the mention comments and it will appear somewhere in transaction.

 

 

Regards,

Sumaira Gopalani


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