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Re: Task as Follow Up of Service Request

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Dear Dawood ,

 

I am thankful for your reply once again

 

I agree that I was using TSVO Transaction Type as Service Request at GUI b/c at GUI I could not find Service Request Transaction Type . So by mistake I choose that .

 

For testing I do configuration in copy control of TSVO and 1003 and then I tested on GUI .So , now I find that task can be created as follow up.

 

Please refer my screen shorts related to service request doc which I am creating on WEB UI and there I still could not find any option for follow up doc .

 

Please clarify me.

 

Lot f Thanks Service Request-1.jpgService Request-2.jpg


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