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Re: Complaint Txn Type not visible

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Hi Sweta,

 

the list is very helpful, I agree, it would be great to have such a list for CRM as well.

 

Actually KBAs are also returned during notes search in service marketplace, if you have a user there. I just tested it myself. I used https://service.sap.com/support -> Search for SAP Notes. NotesSearch.JPG

There I found all notes and KBAs. As KBAs contain no corrections instructions but recommendatinos and additional information, I restricted the search by Priority "Recommendations/additional info":

restrictSearch.JPG

and found the mentioned KBA.

 

ResultList.JPG

 

Best Regards,

Sigrid

 

 


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