Quantcast
Channel: SCN: Message List - SAP CRM: Interaction Center
Viewing all articles
Browse latest Browse all 3700

Create an Interaction from Interactive Scripts

$
0
0

Hi Experts

 

I read that theres a way to create an Interactive Script that after finishing it,  the crm can automatically create an interactive record and fill the information that I used on the script. Is this possible to do without any coding involved? I've searched the forums and documentation and best practices but i have only found the basic information about creating a script and little mention that this can be done but no real information about how it can be done, does anyone knows a webpage o has any documentation that can help me out?

 

thanks


Viewing all articles
Browse latest Browse all 3700

Trending Articles