Hello SAP Guru's!
Currently we are implementing Knowledge Base for my customer, we made all the configuration and are able to see in Development client the knowledge base configured.
Now it's time to transport all this information to QA client for test, my questions are:
1. Can we transport configuration?
2. Can we transport symptoms and solutions configured in IS01 and if yes, how can we accomplish this?
3. Is there any bapi to search by default text, e.g. in WEB UI knowledge base you can search by random words and all the symptoms and solutions related pop up as a result, is there any bapi that can do the same?? let's say I put any random word, Execute and can bring me all the symptoms and solutions related to that specific word?
Any guidence on this subject will be greatly appreciated.
Kindest Regards
Sue Mak