Re: Some Assginment blocks not visible in Categorization schema in IC Manager
Hi, Can you elaborate more your question?. Process group?. Transaction type?. Some assignment block are dynamic and only available when you select the correct level. For example, the assignment of...
View ArticleHow to clear scratchpad text on button click
Hi All, I have a requirement.I want to clear scratchpad text on a button click on my Z component.Could you please guide me in this? I checked all functions for Scratchpad are written in Java...
View ArticleHow to Read the ERMS Action for Context SAP_ORDERROUTING
Hi Experts, This is urgent please. I have a requirement where I need to get the BP defined for Routing Action under Default profile for COntext SAP_ORDERROUTING. This is Basically a Dispatch...
View ArticleRe: How to clear scratchpad text on button click
Hi Anirban, You can try with below code on button click. data: lr_cuco type ref to cl_crmcmp_I_cucohiddenvie_impl. lr_cuco ?= get_custom_controller( 'GLOBAL.CRMCMP_IC_FRAME/CuCoHiddenView' ).clear...
View ArticleRe: How to clear scratchpad text on button click
Sir...I tried that already...it didnt helped.....actually scratchpad code is written in Java script and HTMS of CRMCMP_IC_FRAME.in scratchpad when we click save------SAP is picking this data from HTTP...
View ArticleRe: Way to Bypass the issue of not finding a Unique BP in ERMS
Hi Jotin If your question is answered, could you please mark the thread as "Answered" Regards Arden
View ArticleRe: ERMS Issues in Auto Creation Functionalities and Service Manager Profiles
Hi Atul If your question is answered, could you please mark the thread as "Answered" Many Thanks Arden
View ArticleClosing the Complete Interaction Centre Webui Screen
Is some class –method/API available to close the IC Agent Webui Screen or this can be done through Java scripting in some component htm page ? Actually in a web service we need to code for...
View ArticleRe: Customized Scratch Pad in IC Webclient
Hi deepak, Did u get any solution for this problem?? THanksPravin
View ArticleRe: How to redetermine Service team partner function in SRVR?
Hi - did you find a solution for this ? I have the exact same problem. best regardsAnnette
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Re: Current Interaction Record - Account Overview Page
Hello Bendik, Actually to display you can customize the entries of the activity clipboard quite easily. You can create your own entries in SAP Customizing Implementation Guide Customer Relationship...
View ArticleRe: Call reschedule in IC WebClient
Did you get an answer from Raj or did you find a solution yourself? Thank you, Jon
View ArticleRe: Rescheduling a call in Automated-dial Call List
Hi Jose Manuel, Did you ever get an answer for this? Thank you, Best regards, Jonathan
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Back button doesn't returns search and result view : overview page goes blank
HI all, Kindly please have a look below errors: when I see t-code ST22 I got below errors:When I opened service request search & result screen data and if I click result view any of record it will...
View ArticleRe: Back button doesn't returns search and result view : overview page goes...
Did you check the call stack and the variables in the dump to get further insight?
View ArticleUser clicks on transaction launcher link the page is not displayed ?
Hi Team, I am configuring web dynpro application in transaction launcher ,if user clicks the transaction launcher link it is not showing anything?before that iam getting error The IE compatibility view...
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If user clicks business role direct transaction launch link will be opened...
Hi Team, if user clicks the business role direct transaction launcher page will be opened how to do it? Here i want to show direct transaction launcher screen page..user doesn't want to click work...
View ArticleRe: Back button doesn't returns search and result view : overview page goes...
Hi All, Can anyone help me it is urgent issue? Class: CL_BSP_WD_HIST_MANAGER_BASEmethod: RESTORE_VIEW_STATE. below standard code redcolour which gives dump when i hit back button in sap crm ic. loop...
View ArticleRe: If user clicks business role direct transaction launch link will be...
Hi Team Still i am looking help here..could you please help. ThanksKalpana
View ArticleRe: If user clicks business role direct transaction launch link will be...
Hi Kalpana Your Transaction Launcher will have a Navigation Link (As per Navigation Bar Profile Config). I think this next config is against the Business Role, if not then the Navigation Bar Profile....
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