Re: Few fields are not getting populated in work center 'Billing Overview' in...
Hi Kapil, Thanks for the response. Yes, it's a standard behavior and it should have displayed accordingly as those fields are having the entries.As I mentioned on the same view I can see the entries...
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How to get value of email from contpersaddressvalnode
Hy all , I need your help in BOL programing for a request that consists to get the value of email when creating a related contact in WEBIC and do some checks: : The component of this screen is the...
View ArticleRe: How to get value of email from contpersaddressvalnode
Hi Hasnaa, Try to declare variable LR_ENTITY as reference of CL_BSP_WD_VALUE_NODE. This is normally used when corresponding context node has some value nodes. After this, I'm not sure but you can get...
View ArticleRe: Create a New Alert if Max Sessions Opened
HI BRUCE, THANKS FOR THE VALUABLE INFORMATION. BUT THE BUSINESS WANTS TO HAVE THE ALERT MESSAGE WHEN MAXIMUM SESSIONS REACHED EVEN IF NEW SESSION INACTIVE.
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Re: How to get value of email from contpersaddressvalnode
Hi Garcia , In fact you are right : i did this and it works : ************************************************************************************************************data : lr_entity1...
View ArticleRe: Why max. results field does not show up in Account identification search...
Hello Shilpi, As per my understanding and experience working in SAP CRM over a period of time: Firstly Account Identification and Inbox are two different features if WEB IC, with respective distinct...
View ArticleRe: Create a New Alert if Max Sessions Opened
Hi Ravi, at the moment we are working on a similar solution to inform the agent about the maximum number of sessions. Actually we are about to create broadcast messages for this purpose because alert...
View ArticleRe: Create a New Alert if Max Sessions Opened
We followed this document and achieved some how http://scn.sap.com/docs/DOC-63615 if you have any other solutions apart from this please let me know.
View ArticleIn production issue i could not able to update the new mobile number on...
Hi Team,I am facing the problem on production ,in account page-for individual account -if i try to update the mobile number field the new number getting saved,but when we edit the BP ID again it show...
View ArticleAction Assignment Block in SRVR
Dear Champs, I am willing for using ACTION Assignment Block in Service Request (SRVR). Initially, I could not find any ACTION Assignment Block through Personalize option . Then I click on configure...
View ArticleRe: Action Assignment Block in SRVR
Hello Syed, the standard pocess type SRVR does not contain any Action Profile, nor Action Profile Procedure, therefore the assignment block is not rendered. Did you assign any AP to the process type?...
View ArticleRe: In production issue i could not able to update the new mobile number on...
Hello Kalpana, Please check if you have appropriate authorizations to change mobile. there might be a check at API level and error is not transferred to WEB UI. Check any other custom development...
View ArticleRe: Action Assignment Block in SRVR
Dear Dawood , Lot of thanks for reply. My actual requirement is to create Task as followup document from the SRVR once i save it. Therefore ,for that requirement i am willing for doing it through...
View ArticleRe: Action Assignment Block in SRVR
Dear Dawood, After doing necessary configuration in Action Profile and assigning it to SRVR transaction type I got my required assignment block available. Thanks
View ArticleRe: Action Assignment Block in SRVR
Dear Syed, that is what I have meant :-) Assign Action Profile to the process type SRVR :-), you goit it :-). Although I would always suggest not to modify the standard customizing, rather copy SRVR to...
View ArticleRe: Adding returns order in standard Sales Order assignment block
I am closing this thread because I have re-posted it in CRM forum http://scn.sap.com/thread/3906419
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Re: How to read the values of FM CRM_DOC_FLOW_READ_DB?
Hi Prateek, You can call api CRM_ORDER_READ and read et_doc_flow by passing all the header guid in it_header_guid.For performance set iv_only_spec_items = abap_true and before calling api send...
View ArticleMy Worklists and General Search not working!
Hello All, I've a strange issue where the end-user is not able to find any tickets assigned to her in "My Worklists". Also, there are no results being displayed when the ticket search is being...
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