Re: The form of sending an e-mail from IС inactive
Just to make it clear for myself: and this scenario works on development and quality systems and not on production?
View ArticleHierarchy based navigation in IC
Hi Experts We have 20 Txn type as follow up documents from a Interaction record ( Trust me, we have cut down the number from 50 to 20). Some txn types need to point to the Task based UI and rest should...
View ArticleRe: The form of sending an e-mail from IС inactive
Receive incoming e-mail messages works on productive,development and quality systems also.
View ArticleRe: The form of sending an e-mail from IС inactive
Yuri, I'm asking about the whole scenario you've described: receiving from BCM (ICI) and sending directly from SAP CRM (let's call it AI as Agent Inbox). Does this scenario works on development and...
View ArticleWhere can saved searches be assigned to business role/organization in Web UI ?
Hi forum, In which standard business role in Web UI can I find the option for assigning saved searches to a user, business role or organization? Thanks, Eli
View ArticleThe contact person name is getting changed in the result list of agent inbox
Hi All, I'm trying to find the open queries and complaints in the agent inbox. I see list of complaints or queries in the inbox, I click on one complaint (The contact person name is Mr. XYZ). The...
View ArticleRe: Email Inbox - SAP CRM Email Tranfer Folder in Outlook
Hi Sweta, Use Transaction CRM_EMAIL_OUTLOOK and copy the URL; open your other folder properties go to Homepage tab and paste the URL you copied before, also select the "Show home page by default for...
View ArticleRe: Where can saved searches be assigned to business role/organization in Web...
Hi Eli, You can make use of table CRMD_SHORTCUT & CRMD_SHORTCUT_T and modify the audience type and audience key. Also check this document for detailed steps. Rgds,Shobhit
View ArticleRe: Where can saved searches be assigned to business role/organization in Web...
Hi Shobhit, thank you very much for your answer. However I remember seeing an option 100% in Web UI, a specific work center without dealing with any tables. Would you happen to know about this one ? Eli
View ArticleRe: Where can saved searches be assigned to business role/organization in Web...
I can recollect now, if you have Ehp1 and above then you can use CENTRAL SHARING TOOL feature and assign it as functional profile with value Standard Sharer or Supersharer to your business role, apart...
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Re: Where can saved searches be assigned to business role/organization in Web...
Hi, I found the option I was looking for. In upper right corner of Web ui : It is then possible to share the saved searches to different levels (user/organisation/etc.) Eli
View ArticleRe: Where can saved searches be assigned to business role/organization in Web...
That's the same thing Central Sharing tool i talked about in my last post which is just a functional profile and can be assigned to any business role.
View ArticleRe: The form of sending an e-mail from IС inactive
Hi Andrei, Is service crm_bsp_frame active on your system? Best Regards,Sigrid
View ArticleRe: Email Inbox - SAP CRM Email Tranfer Folder in Outlook
Dear Shobhit, Thanks for the timely Response. http://**************.com:8080/sap/bc/bsp/sap/crm_gw_integ/gw_integration.do?meth=outlook&sap-client=000&sap-language=E URL Generated via tcode...
View ArticleRe: Can we delete the Task transactions in CRM UI
Hi Rama, Where are you referring for the delete button to ? Is it the button on the task search view or task creation over view page ? Would be great if you could attach a screen shot. /Hasan
View ArticleRe: Email Inbox - SAP CRM Email Tranfer Folder in Outlook
Create the folder under INBOX node and check again.
View ArticleRe: Email Inbox - SAP CRM Email Tranfer Folder in Outlook
Tried that option too but in vain
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Re: Capturing Interactive script data on BW system
Hello Chandu, I am sure you have found this option: Have you read the description of this under button F1 ? (lang. EN) Kind Regards,Rafal
View ArticleAlert management in ALRTCATDEF : what does SAP_BC_ALM_ALERT_USER...
Hi, I am configurating alerts in web UI and would like to display my alerts in web ui only for a given user (for instance : user, partner, etc.) and not fixed recipients. I am guessing I have to use...
View ArticleRe: Alert management in ALRTCATDEF : what does SAP_BC_ALM_ALERT_USER...
I found out that anyone having this role in SU01 will receive the alerts. This post details need to send alert to one specific user only : http://scn.sap.com/thread/2072311
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