Re: CTI - Outbound Dial Issue
Hi Kavindra, I'm not using call list or planned list. The agent confirms an account and clicks on Dialpad which populates the contact number of the customer in the Destination field, then he presses on...
View ArticleHow To Make Field Disable Mode Without Using Get_I Method
Hi all, i am working BSP Component such as "ICCMP_BTSHEAD" . In that component i have context node BTSTATUSH under BTSHEADER view. Actually that view and component are already enhanced and few context...
View ArticleERMS: Auto Acknowledgement and Mail Form
Hi, I am setting up ERMS. All the customising settings are done the inbound email arrives in CRM and is routed to the appropriate team as per the Rule Policy I have set up. The Rule Policy also has...
View ArticleRe: How To Make Field Disable Mode Without Using Get_I Method
Hi Anbu, You can access the context node from view controller class ( in do_prepare_output method) and call any of its method. CALL METHOD typed_context->btstatush->get_i_act_status...
View ArticleRe: How To Make Field Disable Mode Without Using Get_I Method
Hi Anbu. It'd be better if you provided the exact error message you have.
View ArticleRe: ERMS Push (Hybrid) mail routing - howto reply to route ?
Hi Florian, ERMS push will only send the mail ID to BCM. Below is the sap help about ERMS push: http://help.sap.com/saphelp_crm70/helpdata/EN/0e/6a22b86821468691bd5abb51dfd81e/content.htm The action...
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Re: How To Make Field Disable Mode Without Using Get_I Method
Hi Shobhit, In do_prepare_output i wrote the code what u suggested but it throwing error in parameter value.. i attached fileThanks,Anbu
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Re: How To Make Field Disable Mode Without Using Get_I Method
Hi Andrei. Actually One Transport request is already kept open that's why it is not allowing to enhance context node. after i release that TR which is kept open in development now system allowing me to...
View ArticleRe: How To Make Field Disable Mode Without Using Get_I Method
Hi,Code which you suggested it will make that field disable mode or not. i think it is not possible by the code which u suggested. Thanks,Anbu
View ArticleRe: ERMS Push (Hybrid) mail routing - howto reply to route ?
Sorry, not really, this has already been configured; In more detail, I am unsure whether or not:- My (dev) subscription for Action Routing is correct OR- my route-reply (i.e. the later sent...
View ArticleRe: How to add interaction record into busniess context?
Hi Andrei Vishnevsky, Thanks for your reply. Will check on that and let you know if any queries. Thanks,Karthik
View ArticleNew context node doesn't appears
Hi, I added a new context node using 'Create node' wizard into the ICCMP_BP_DETAIL component for the view ICCMP_BP_DETAIL/BuPaCreate for add to the BP creation the tax number information. When I access...
View ArticleRe: Communication management software system is not configured
Hi Reshma, That doesn't apply for the system we are using: WEBCUIF: 713 BBPCRM: 713 SAP_UI: 740 But the symptoms are the same. Do you have any other solution? Thank you in advance and best...
View ArticleRe: New context node doesn't appears
Hi David, Have you tried adding the field using AET ? If you need the input for AET then let me know. Thanks,Dinesh
View ArticleRe: How To Make Field Disable Mode Without Using Get_I Method
Hi Anbu, Sorry, I didn't checked earlier in the system, just remove the attribute_path parameter. It should work. CALL METHOD typed_context->btstatush->GET_I_ACT_STATUS EXPORTING...
View ArticleRe: How To Make Field Disable Mode Without Using Get_I Method
Do an error check on the Context Class and see what's wrong in the method CREATE_BTADMINH
View ArticleRe: How To Make Field Disable Mode Without Using Get_I Method
Hi Shobhit, I already Checked Create_BTADMINH method, but it is not throwing any syntax error. i enhanced context node BTSTATUSH but problem is getter and setter method is no available while i was...
View ArticleRe: How To Make Field Disable Mode Without Using Get_I Method
Hi Shobhit, RV_DISABLED is exporting parameter to that method, so i can't pass that as exporting parameter, it throwing error.
View ArticleRe: ERMS Push (Hybrid) mail routing - howto reply to route ?
Some update: When looking into the CRM_ICI_TRACE entries, I only see the actionItemChanged message exchange, but nothing of the inital route, so perhaps my (empty) RouteResponse is not accepted(?)
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