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Re: How to enable TREX Search for Business Partner in web ui...???

Hi, Check this link.Enable full text search using TREX (Embedded Search - Enterprise Search) - CRM - SCN Wiki

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How to update and delete telephone no in BAPI_BUPR_CONTP_ADDR_CHANGE

Hi All,I have read lot of forum related to this. but still this problem exist.I want to update the telephone no and email id of Contact person.I am usingBAPI_BUPR_CONTP_ADDR_CHANGEbut it never allows...

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Re: How to Knowledge base set up in SAP CRM 7 EHP 3 using HANA

Dear All, Please guide how to setup knowledge base using HANA in CRM 7 EHP 3. Any direction would be much appreciated. Thank you in advance. Regards,Niranjan

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Re: How to Knowledge base set up in SAP CRM 7 EHP 3 using HANA

Hello Niranjan, As far as I understand, the note says that you cannot use HANA as a TREX server. But - as far as I know you can still connect a CRM system on HANA with a TREX server using SAF (Software...

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Re: How to Knowledge base set up in SAP CRM 7 EHP 3 using HANA

Hi Sigrid, Thank you very much for your help, any documentation or links to configure SAF using TREX server on HANA .  Thank you.Regards,Niranjan 

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Re: How to Knowledge base set up in SAP CRM 7 EHP 3 using HANA

Hi, You might check Software Agent Framework (SAF) - SAP Library. Best Regards,Sigrid

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default text in email

Hi All,when sending an email from CIc and click more. you will see default text. In the default text, i can select the mail form i want. I want to display only certain mail forms in default text based...

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Re: default text in email

Hi,  Which E-Mails do you use? One2One Mail Integration (Non IC business roles, activities, category 401) or IC mails (type INT)?  Best Regards,Sigrid

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Re: Interaction Centre- Direct communication.

Hi David, To set up email integration with IC you can follow the steps in https://help.sap.com/saphelp_crm700_ehp01/helpdata/en/46/1c4dd9f3ec5873e10000000a11466f/content.htm To set up telephony...

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Re: Defining Product Searches - Interaction Center WebClient - SAP Library

from the IC WebClient does standard SAP deliver a single field fuzzy search for products? (google like) - now as of CRM 7.3  (EhP 3 CRM 7)

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Re: Unable to View Incoming E-mail in IC Agent Inbox

Hi Sigrid, Thank you for your prompt reply and help. I checked the note 1846041 and it took me to note no 1850076, I have made all the required configurations as mentioned in note 1850076 I am getting...

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Re: Marketing attributes visibility

Hello Kevin,Can you drop that marketing attribute in ON_NEW_FOCUS?Best regards,Thomas Wagner

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Re: Marketing attributes visibility

Hi Kevin, Auth. Object C_CABN_GRP & C_CABN should solve your purpose. Regards,Shobhit

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Instant messaging - how to activate?

I've seen this demonstrated, and in a few slides, but I seem to have hit a dead-end in implementing the Instant Messaging feature in CRM IC.I have followed the application help as detailed here and...

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Re: Marketing attributes visibility

hello,what i want is the ability to not display a attribute set.   i have around 8 attribute sets and 1 of these attribute sets i want to not show to any users.

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Re: Unable to View Incoming E-mail in IC Agent Inbox

Hi Sigrid, Can you please help. Kind RegardsAtul

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Re: Marketing attributes visibility

Hi Kevin, You should then assign the Authorization key to all Marketing Attribute sets in Tcode CRMD_PROF_TEMPL, give some value like 111 to the one's which you want to show and 222 to the the one...

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Re: Marketing attributes visibility

hello Shobhitok, i have created my auth key within my attribute set but which one is the one which doesnt show the attribute set?  is it EDIT or ASSIGN ?

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Re: Marketing attributes visibility

Its the assign one but use both,in the pfcg role assign both the auth object C_KLAH_BKL & C_KLAH_BKP with value 111 (the one which you want to show) so the other attribute set which has the key 222...

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Re: Custom Address List - Email Header in IC Web Client

Dear Experts, Any guidance will be highly appreciated. Regards, Mathy

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