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Re: Sorting of a column in IC Web

Hi Dawood, I executed the report but there was not any personalization data with my User Id.  Rgds, Ankit

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Re: Sorting of a column in IC Web

Hi, now I can see that even from your screenshot, this is weird - it may be overriden by coding. Please, can you share exact component name, to the view level? Regards, Dawood.

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Re: Sorting of a column in IC Web

Hi, Component Name: BT120S_CPLView Name: BT120S_CPL/AdvSearchComplRL Rdgs,Ankit

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Re: Sorting of a column in IC Web

Hi, I looked in our CRM (EhP3, SP05) and it should work as expected. Do you have any enhancements in this component? Try to use user parameter WCF_IGNORE_ENHANCEMT with value A in you user record...

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Re: Sorting of a column in IC Web

Hi Vicky, To set the default sorting order, set the field 'SORT' to 'A'(asc) or 'D'(desc). Write the below code on your htm page to give the default sorting order. DATA: lv_xml_inp TYPE bsp_dlc_xml,...

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3) Customer Appointment Date should be there in Standard Search and Result...

  Hi Team,my requirement is ,Customer Appointment Date should be there in Standard Search and Result screen of Service Order. Customer Appointment Time should be Available in Result screen and In...

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Re: Sorting of a column in IC Web

Hi Vicky, I checked the given component and view and found that in DO_PREPARE_OUTPUT method there is a method called SORT( ). This method is overwriting your sorting configuration. Redefine this method...

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Re: Sorting of a column in IC Web

Hi Ankit, do as Patel suggested - the coding has been brought by note 1308322 - No sort on search result list after clear. The coding "remember" what column and which directon was selected by USER,...

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Re: Knowledge Search - Results doesnt appear

Did you compile your knowledge base through IC_MANAGER Business Role?

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Re: Knowledge Search - Results doesnt appear

Hi Abhishek, I suggest following:1. Access the activity using the following navigation options:Transaction codeSPROSAP CRM IMG menuCustomer Relationship Management ® Enterprise Intelligence® Software...

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Re: Knowledge Search - Results doesnt appear

Hello,you need to configure TREX with Knowledge Base. Check out the configuration guide for knowledge article...You can search for this file "C29_CRM701_BB_ConfigGuide_EN_XX" After configuring it, go...

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Error in account identification screen

Hi, We are getting below error when we select the customer from account identification search result list. A pop is coming with the text web page error. Attached the screen shot of the error message....

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1) When call center Team creates Service Request/Service Order/ Complaints it...

 Hello team ,this is my requirement ..   Through customizing.. When call center Team creates Service Request/Service Order/  Complaints it should be set as High Priority by default...we need to set...

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AET Table creation added fields in crmd_orderadm_h table?

Hi Team, I have created AET tabel form view and display to service order screeen in CRMD_ORDERADM_H...i want to save the data in CRMD_ORDERADM_H.Now these fields not avaible in...

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Re: Sorting of a column in IC Web

Hi Naresh, View name is FICACMP_ACC/FicaAccChron regards,Vicky

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Refresh Ibase tree on click of end button

Hi , We have a requirement to To Stop Auto Save  while clicking End Transaction Button in Ic_agent Buss Role.Iam able to prevent auto saving of ticket on click of end button , successfully navigated...

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Re: 3) Customer Appointment Date should be there in Standard Search and...

Hi Kalpana, Did you check out this link. Sorting on custom fields- Is it possible when field is not part of BOL? - CRM - SCN Wiki  Regards Ullas

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Re: 1) When call center Team creates Service Request/Service Order/...

Hello, To my knowledge, setting the priority to High in a service request, only for a certain category of users (based on business role for example), can not be done only by customizing. You will need...

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Re: AET Table creation added fields in crmd_orderadm_h table?

Hello, Not sure to understant your requirement.A few comments :You created table view for one order object. Therefore, CRMD_ORDERADM_H is not extended, for this structure can only contain extension of...

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Re: Sorting of a column in IC Web

Hi Naresh, Can you please let me if this feature is based on SAP CRM version and service pack? regards,Vicky

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