Clik here to view.
Expanding and Collapsing Hierarchical Levels of a node
Hi Expert, There is a scenario where user wants the Hierarchical data in a node to be in expanded form.At present, all the hierarchical data in a node in displayed in collapsed form. We need to...
View ArticleRe: Sorting of a column in IC Web
Hi Vicky, This feature of sorting is from SAP CRM 6.0 SP 6 to 7.0 SP3. After SAP CRM 7.0 SP3 it was a part of standard feature in all EHPs ( 1,2 & 3). Regards,Naresh
View ArticleRe: Inbound Email 554 Transaction failed... but it works !
the problem was side of exchange server
View ArticleRe: Expanding and Collapsing Hierarchical Levels of a node
Hello Vicky, There is an event raised when you open the next level. Maybe you can raise it (several times) when opening the view. Otherwise I am not sure if there is such a setting in the HTML-coding...
View ArticleE-mail address from employee s business partner is not visible and editable...
Hi Expert, I got one problem ticket whatever i mentioned below apart from it i did not get any notes and any thing.Now please tell me what is abjectly problem here and what will the solution. Please...
View ArticleAuto Confirm Account on Interaction Center
Hi All, We have upgraded our CRM dev system to EHp3. Before up gradation, we had to just enter the account number and press enter and the account was confirmed automatically. But now we have to enter...
View ArticleRe: Agent inbox : one quick search on several categories
Hello Eli, Did you find any solution for your issue? I'm also trying to solve a similar issue. Best Regards, João
View ArticleRe: Auto Confirm Account on Interaction Center
Do you have any custom development ? Could you try again with custom WebUI/IC dev deactivated (set parameter WCF_IGNORE_ENHANCEMT to 'A' to your user) ? Are you using a mixed scenario ? If so, please...
View ArticleRe: Auto Confirm Account on Interaction Center
Hi,Thanks for the fast reply. No we are not using any custom developments, not on the identification screen component atleast. I tried setting the parameter WCF_IGNORE_ENHANCEMT to 'A' too. But it...
View ArticleRe: Auto Confirm Account on Interaction Center
This is strange. I think you should make an authorization trace, et solve any issue you have with authorization. You can do so with transaction code ST01, and you can set a trace for your user. Best...
View ArticleRe: Auto Confirm Account on Interaction Center
On pressing enter after giving the bp number, I am getting an info message "You are not authorized to create groups". Do you think this can be a problem? Although it is just an info type of message, no...
View ArticleRe: 1) When call center Team creates Service Request/Service Order/...
In particular bussines roles wee need to set priority..based on transaction type and status we need to maintain priority..right?
View ArticleRe: SAP telephone integration with SAP CRM/Portal
Hi Anton, I am now required to do a CUCM\VGW SIP-V=BFidge integration with SAP BCM (now SAP CC). Can you supply example sof VGW config and CUCM setup? Regards, Mark Cummings
View ArticleClik here to view.
BP Transaction Horizontal scroll bar is not working
Hi, Horizontal Scroll Bar Not working for Marketing Attribute after Upgradation from Crm 6.0 to EHP 7.02Scroll bar need to be Enabled or active Please suggest any OSS Note or any Idea in doing this...
View ArticleRe: BP Transaction Horizontal scroll bar is not working
Hello, Not sure to understand the issue here. If you are using CRM7 EHP2, you should user WebUI/IC to manage BP. SAP GUI is no longer supported. Best regards,Sylvain AGUETTAZ
View ArticleRe: BP Transaction Horizontal scroll bar is not working
Actually The Project Upgradation has done. Once if a record in BP is opened the scroll Bar In the above screen shot is no moving in GUI..The requirement is it shouls move ..any path for this please
View ArticleRe: Auto Confirm Account on Interaction Center
This message is weird. Which scenario are you using ? B2B, B2C, mixed ? At this point, some debug may help, firstly to find out where this message is coming from, and then why the auto confirmation...
View ArticleRe: Sorting of a column in IC Web
Hi Naresh, We are in CRM 7.0 1 level 6 Support Package 2. But this feature is not present.Is there any configuration activation is required to avail this service in IC-Web personalize area?
View ArticleRe: Sorting of a column in IC Web
Hello Vicky, interesting question - I did not find this in any oficial Release Notes but in an OSS note: 1855398 - Table Personalization enhancements features The sorting order in Personalization popup...
View Article