Quantcast
Channel: SCN: Message List - SAP CRM: Interaction Center
Browsing all 3700 articles
Browse latest View live

Re: Change 'End' button text in Web UI toolbar

Hey Dilipan' Since you can assign a toolbar profile per business role, I would recommend that you try to copy the button and only apply the translation accordingly. Goodluck,Alon

View Article


Re: END button does not refresh alert timer.

Hi Nilesh, I have the same issue in our System. Have you found a solution.accept  or  reject button do not work and it is not possible to end an outgoing call. It´s still counting alert time and throw...

View Article


Action Profile Email Sender Address Changing Issue

Hi AllI have created Action profile to send e-mail conformation to customers.I have taken processing as -" Smart forms mail"The valus for processing as :form name :...

View Article

Re: Action Profile Email Sender Address Changing Issue

SAP Note Header Data Symptom When order confirmations are sent to the partners via email the senders email-id would be the id of the person(User) who creates the order. Now, if you would like to change...

View Article

Re: Action Profile Email Sender Address Changing Issue

Hi all, Implemented Note 573736... Issue fixed .... Thanks,anbu

View Article


Image may be NSFW.
Clik here to view.

Open_Leads fact sheet displays the "key" for Qualification Level

Hi all,  Adding the Open Leads fact sheet to my config... It actually displays the Qualification Level, but showing the KEY and not the description...  Is there a note I need to implement to correct...

View Article

CRM - get header and item details in single table

Hi, I have a requirement of display header and item details in a single table. I am successful in getting it, but when there are multiple items then only the first item is being displayed. Please help...

View Article

Re: END button does not refresh alert timer.

Hello Nilesh, You might check if Note: 1113230 helps to resolve the issue. Best regards,David

View Article


Re: CRM - get header and item details in single table

Are you dealing with Classical / ALV report? Regards,Abi

View Article


Re: CRM - get header and item details in single table

No I am using BSP and in that using table view.

View Article

Re: Action Profile Email Sender Address Changing Issue

Informative.Mark it closed

View Article

Re: How to Knowledge base set up in SAP CRM 7 EHP 3 using HANA

Dear All, Have you found solution for this issue.We are using HANA database as primary database. I'm in process of configuring Knowledge management using the best practice C3G/C29.  I have selected...

View Article

No Partner identification with BCM integration

Hi,  I have CRM integrated with BCM.  When the agent receives the customer call on CRM Web Client, the partner is not getting identificated automatically. Is there any integration on BCM that controls...

View Article


Re: Change 'End' button text in Web UI toolbar

Hello Dilipan, This text is then used for all tool bar profiles if you modify the text of a button in  SAP Customizing Implementation Guide      Customer Relationship Management         Interaction...

View Article

Re: CRM - get header and item details in single table

Are you dealing with Model node or Value node?

View Article


Re: CRM - get header and item details in single table

Thanks for ur replies. Model node.  I want to display fields of header model ie. BTQROPP and item model i.e. BTADMINI. how do I display them in a single table. I have multiple items for a single...

View Article

How to set up Knowledge article CRM on HANA

Dear All, We are using HANA database as a primary database. I'm in process of configuring Knowledge management using the best practice C3G/C29.I did not get answers to below questions even after...

View Article


how to get latest record on top of the result list

Hi Gurus,How to get latest record on top of the result list when you open the record.saved data method in BT120H_CPL of OverView page and result list in ICCMP_INBOX.   Regards,Ravi

View Article

Re: RollBack accidentally erase Class Z

Hi guys,   For those who pass the same thing to me, can not recover the Z classes, basically I had to re-create another table by AET, but associated with the same object / component and ready, add the...

View Article

Image may be NSFW.
Clik here to view.

Block - Why are you hiding?

Hello! I have a problem with component SRQM_INCIDENT_H. Am trying to add Notes as a Block. This block is available in the View Configuration:   However when displaying or editing a Service Request...

View Article
Browsing all 3700 articles
Browse latest View live


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>