Re: Please wait while fetching messages...
Hello Robbe, Make sure you clear both browser and server cache and then retest. Regards,Ashik
View ArticleRe: Deletion of SPAM emails in ERMS
Hello Sudhakar, You are correct. I apologize for the misinformation. I was apparently thinking of a custom project I was involved in where we created an own fact-gathering service and custom attribute...
View ArticleRe: Agent Inbox Enhancement- Addition of new attribute
Hi Sirgid,Thanks for the ready input. I will try and will update my proceedings. Regards,Nuvan
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Re: IC Multi Level Categorization Import- Subject profile and Subject Codes...
Hello Karthik, Check RFC user have below authorization S_RFC ACTVT 16 RFC_NAME CRM_ERMS_CAT_IMPORT RFC_TYPE FUGRCRM_CATEGO ACTVT 16 or 03 SC_ID...
View ArticleRe: IC Multi Level Categorization Import- Subject profile and Subject Codes...
Hi Shanmuga, We do have these authorization. We are able to import it into the testing system. No problem in that. The categorization values also shows up in the business role. No problem in that as...
View ArticleRe: where to check ERMS push email log in CRM
Try T-code CRMC_IC_TRACE and CRM_ICI_TRACE
View ArticleRe: IC Multi Level Categorization Import- Subject profile and Subject Codes...
can you paste the screen shot
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Re: IC Multi Level Categorization Import- Subject profile and Subject Codes...
Only higher level of schema downloaded without sub levels correct? Is application area assigned with subject profile or missing after download in target system ? I had simillar issue and it was blank...
View ArticleRe: Inbound email via ERMS: not delivering to specified org. Unit
Hi Miguel, Agent inbox as group inbox might explain your experience. You might check SAP Note 1464849 for further explanation. SAP note 1375170 offers a search by org. unit as an alternative to the...
View ArticleInteraction record text replication issue
Hi,I am trying to create contacts on BCT0 for some of the newly created class and actions.I am able to create them in ISU and it is getting replicated to CRM as Interaction records. However for some of...
View ArticleAdd text "Sent from SAP CRM" to the CRM outgoing email activity
Hi, I have a requirement to add the text 'Sent from SAP CRM' to alert the recipient that email generated from SAP CRM and not from Outlook. Any suggestions how to achieve this will be greatly...
View ArticleRe: Add text "Sent from SAP CRM" to the CRM outgoing email activity
Hi Ravi, You can try BADI CRM_EMAILS to modify the content or can easily add that text in signature as well. Regards,Shobhit
View ArticleRe: Worker session error in session initialization (SAM_QUEUE NOT SET )
Hi Federico, Were you able to resolve this issue? As we are also getting the message Worker Session error in Session Initialization(SAM_QUEUE NOT SET) ThanksAnkit
View ArticleRe: Worker session error in session initialization (SAM_QUEUE NOT SET )
Our issue was that the user type was Service User in SU01, when we changed to Dialog user, it worked fine.
View ArticleRe: Inbound email via ERMS: not delivering to specified org. Unit
Thanks Sigrid, those notes were very useful! Best regards Miguel
View ArticleRe: Add text "Sent from SAP CRM" to the CRM outgoing email activity
Hi Ravi, Yes i checked too, my bad i didn't look it so closely. I saw another option if you can enhance the email component and redefine the INITIALIZE the method and modify the content of...
View ArticleRe: Interaction record text replication issue
Hello Arun, Did you fill in the IR description in the mapping table in ISU? This is in the spro somewhere like >> utilities >> customer service >> crm integration >> contact...
View ArticleSAP BCM - SC Connection failed, try again later.
Hi, I have installed sap BCM 7.0.6.100 on Windows Server 2003 with SQL 2005. I have generated all the certificates and when I login using the IA I can use the CLIENT.ACME.COM certificate to login which...
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