Re: Please wait while fetching messages...
Hi,do you also have problems with the toolbar buttons? Please consider also note 1955710.Regards,Djuri
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EMAIL SENDING ISSUE
Dear All, I am in Power distribution business, My CSR agent is able to send mail to consumer for knowledge article and its working fine. Now requirement is client wants to send EBILL of BILL to...
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Re: Please wait while fetching messages...
Hi, Thanks for the advice. As far as I can see there are no problems with the toolbar buttons. Another thing tho is that there is a button, also at the bottom of teh page "Open Pop-up". But maybe I...
View ArticleRe: Deletion of SPAM emails in ERMS
Hello Sudhakar, Actually, SAP ERMS does not provide a spam rule. Rather, ERMS provides an attribute "is spam" that will be set if an email coming from the Microsoft Exchange server has been flagged as...
View ArticleRe: Difference between IC & SSF
Hello, In addition to the standard Interaction Center, SAP also offers various industry-specific version that have been built on top of the basic Interaction Center such as for Telco, Automotive,...
View ArticleRe: Please wait while fetching messages...
Hello Robbe,so the 'while fetching' message is gone?A new discussion would be fine, and pls state which button you mean (english).Djuri
View ArticleRe: Category modeler for CRM activity
Hi Elsa,regarding transport pls refer to help.sap.com documentation...
View ArticleHow to block inbound emails in SAP CRM IC?
Hi Gurus, I need help on how to block inbound emails coming to SAP which are sent from xx@yahoo.com or xx@linkdln.com. At present, When a person sends an email to SAP XX@SAP.com, it goes thru Exchange...
View ArticleRe: How to block inbound emails in SAP CRM IC?
Isn't that a setting in SAP connect layer, on the SMTP node - transaction SCOT. There you can define which address area should be processed.
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BSP exception: An attribute with the name "xxx" is not defined
Hi, Since we upgraded to EHP2 SP10, this error occures when I want to create a new email (CRMCMP_CCS_EML). I already saw many solutions, like in note 1615938. The thing is that I dont know in which...
View ArticleCreate document in SAP CRM Interaction Center
Hello, I have a request from customer to create MS Word document from IC. Scenario is as follows: 1. Create MS Word template with some standard text and variables (for example business partner name,...
View ArticleRe: BSP exception: An attribute with the name "xxx" is not defined
Hi Robbe, Maybe you have an enhancement for UI component CRMCMP_CCS_EML. If this is the case, you can try to check all views that you enhanced and compare their .htm page with corresponding standard...
View ArticleRe: Interaction Record History & Notes History
Hello,I am facing with the same problem. If the standard interaction history shows just 4 rows, where in SAP CRM can I find the whole interaction history? For sure there must be some report? If anybody...
View ArticleAgent Inbox Enhancement- Addition of new attribute
Hi Gurus, I have got an urgent requirement where I need to add 1 new attribute in the Agent Inbox( Component ICCMP_INBOX : View InboxItem; Context Node Items) and show the trafic light symbols based on...
View ArticleIC Multi Level Categorization Import- Subject profile and Subject Codes not...
Hi Experts, We have a strange issue. When importing the schema from Development system to Testing system, via RFC, we see that the structure of the Categorization is picked up in the Testing system,...
View ArticleRe: Create document in SAP CRM Interaction Center
Hello, Boštjan You can utilize MS Word templates functionality available in SAP CRM. For more information please refer Creating Microsoft Word Templates - CRM Content Management - SAP LibraryWhat...
View ArticleRe: BSP exception: An attribute with the name "xxx" is not defined
Hi Robbe, parameter GV_BTF_REPLACE_ON_ERROR was introduced with Note 1775376. It enables an option to dynamically switch on and off the filtering mechanism in the mail editor. Such variable is a page...
View ArticleRe: Interaction Record History & Notes History
Hello, Bostjan. BTQueryBusAct query object will serve your needs. Take a look at CL_ICCMP_BT_CUCOIRHIST->GET_LAST_INTERACTIONS to know how to easy use it (class cl_crm_contact_query; variable...
View ArticleRe: Agent Inbox Enhancement- Addition of new attribute
Hello Nuvan, You might check SCN documents:SCNDocumentHow to Integrate a New Item Type into the Agent InboxSCNDocumentHow to Integrate a New Search Attribute into the Agent InboxSCNDocumentHow to...
View ArticleInbound email via ERMS: not delivering to specified org. Unit
We are on CRM 7.0 without SP and configured inbound and outbound email processing according to Best practices document, all is working fine sending email and receiving proved in transaction SOIN with...
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