Re: Create document in SAP CRM Interaction Center
Hello Andrei, I was reading about functionallity to create letters from Interaction center. It is possible to use this to create Word doduments? Regards, Boštjan
View Articletransaction search slow
hi everyone, i am given the task to improve the performance of the transaction search. there is a ztable created which stores al the order information and around 20 indexes were created, but still the...
View ArticleEmail data is corrupted
Hi, When i search interaction records with Object ID, i am facing error message "Email data is corrupted". Please suggest what will be the possible resolution for this. I think there is some javascript...
View ArticleRe: Create document in SAP CRM Interaction Center
Could you please elaborate which functionality are you talking about? As far as I know there is no such functionality to create outgoing letters in Interaction Center. There is one in Marketing where...
View ArticleRe: Create document in SAP CRM Interaction Center
Hello, I found this scenario in some document of SAP Best practice: 3.5.5 Reply with Letter UseThe interaction center agent can also write a letter to the customer. PrerequisitesA letter template has...
View ArticleRe: CTI - Telephone Number translation
Hi Nuno,can you give a hint, how you removed the '+' sign (or additional numbers) in BCM?Best regardsThies
View ArticleRe: Create document in SAP CRM Interaction Center
Here is described functionallity which I have in mind. Fax and Letter - Interaction Center WebClient - SAP Library Regards, Boštjan
View ArticleRe: Alert for Marketing Attributes
Hi, I don't have the option value://CURRENTCUSTOMER/BuilMktAttributeRel/VALUE when looking on matchcode of Xpath Xpression.Is there any option to insert it there? Kind regards!
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"%XXXXXX" premise number after creating TMD from WEB UI
Hi Experts, I have issues related to display of premise number whenever I create TMD. Following is the scenario Whenever I create a TMD and click on SAVE it confirms the connnection object with...
View ArticleMultiple line items in ESERVICE table
Hi All, In production they moved out one BP from a premise and Moved in another BP in that premise.Now when they reverse both Move In and Move out they are getting multiple line items in ESERVICE...
View ArticleRe: Create document in SAP CRM Interaction Center
Now I got what you're talking about. So it is Word templates which I mentioned in my first reply. For which object type did you create your template? You have to use GDCOI as an object. The (empty)...
View ArticleRe: Create document in SAP CRM Interaction Center
Hi Andrei, I did everything as it is described in Building block C4A.I created MS Word template of Object Type GDCOI.Unfortunately I still don't get any template when creating new letter.Please look at...
View ArticleRe: Create document in SAP CRM Interaction Center
I did the same on my sandbox yesterday and templates are shown in the list. Could you please check if customizing mentioned in note 1339967 - Document Template pop up for Fax/Letter shows empty list is...
View ArticleBehaviour of Activity Clipboard of Interaction Record
Hi everyone, I have observed a weird behaviour of Activity clipboard in CRM Interaction Center. Below are the steps I followed: Confirmed the account in the Interaction Center. Opened Interaction...
View ArticleRe: IC Multi Level Categorization Import- Subject profile and Subject Codes...
A gentle reminder. We have 4000 plus values in Cat Schema. We have done all this in Golden Client in Dev system. Then for Unit testing, we moved it to another client in Dev system. We had to manually...
View ArticleRe: Generating a letter in CRM system
Hi Andrej, You can generate a adobe form or MS word document in crm and can send the document as attachment through mail to the user. I have done a requirement that we need to send the adobe form to a...
View ArticleRe: Add text "Sent from SAP CRM" to the CRM outgoing email activity
Hi Ravi, If you want the text at mail body,You can use this class while creating the document. lcl_document = cl_document_bcs=>create_document( i_type = lc_type...
View ArticleRe: IC Multi Level Categorization Import- Subject profile and Subject Codes...
All your reason code customization already in development system ? Its really strange. I did import to categorization schema to different clients and never had this kind of issues. Are you using...
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