Launch BI system with Single sign on
Hello Teachers of SAP CRM, I want to launch BI Portal system from CRM by transaction launcher, but when i launch it should by pass the user id and password, can this be achieved, if yes is there any...
View ArticleCall transfer button create an Activity
Hi Gurus!, I hope you are well. We have dealing with an issue in Interaction Center when I trying to transfer a call. I have the integration with BCM and we are testing the buttons "Call Transfer,...
View ArticleRe: SAP CRM Broadcasting messaging
Hi Gurus! Please could you support how you resolve this issue please. We are dealing with the same issue. Thanks in advance. Best Regards!
View ArticleRe: SAP CRM Role Configuration key
Hi Kumar,Thanks a lot, but still i am facing a problem when i am trying to launch the transaction in WEBUI and click on F2 to view the techinical details in the ROLE KEY FOUND : given as Default, the...
View ArticleRemoving search field
Hi there, How can i remove standard search field drop down options in WEB UI. PFA for your reference Regards,Prem
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Re: SAP CRM Role Configuration key
hi ahmedi khan, the role key what you have created that will be assign to your business role.go to CRMC_UI_PROFILE or SPRO >> Customer relationship Management >>UI Framework...
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Re: SAP CRM Role Configuration key
Thanks a lot Srinivask, i have come across this link and followed the procedure, my question still is unanswered. Even after defining the role config key to my zrole,, and when trying to launch the...
View ArticleRe: SAP CRM Role Configuration key
Hi ahmedi khan, go to bsp component, view, click on config in that config check your config key is existing or not. and check have you assign your navigation bar profile to your business role. if there...
View ArticleRe: SAP CRM Role Configuration key
Hi Srinivask,Still the same,, dont know ,,, how to rule out this problem,,,but anyways thanks for your time,,, taken to respond my query,,, RegardsAhmedi
View ArticleRe: SAP CRM Broadcasting messaging
Hi Gábor! @Shobhit Srivastava, SAP CRM Broadcasting messaging I have applied the Note 1928712 but the probem still persist.Please could you support us!. Thanks in advance!. Best Regards!
View ArticleRe: Removing search field
Hi Prem, Is that screen from agent inbox from interaction center? If so, that list is generated dynamically, and you can manipulate it with BADI CRM_IC_INBOX_BADI, method MANIPULATE_RESP_DROPDOWN_LIST....
View ArticleRe: Does SAP ERMS allow parsing of Emails
Dear Chris, We are implementing ERMS in our project for receiving e-mails to agent groups. We are having Lotus notes as our e-mail server. E-mails also have large attachments (>10MB attachments)....
View ArticleCan e-mails be forwarded from Lotus notes to SAP CRM and consumed by ERMS...
Hi Experts, We are implementing ERMS in our project for receiving e-mails to agent groups. We are having Lotus notes as our e-mail server. E-mails also have large attachments (>10MB attachments)....
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Smartforms Triggered as Email (PDF) Via Action Profile, How To Set sender...
Hi all, Me sending service Quotation to customer as email by using action profile. problem facing here is, while sending email, sender name is going sy-uname so i was trying to set some default name in...
View ArticleRe: SAP CRM Broadcasting messaging
Hi, Which release/EHP do you use? For CRM 7.0 EHP2, check if you have implemented note 1889684 or corresponding support package, then SAP note 1955710 might help to resolve the issue. KBA 1981923...
View ArticleRe: SAP CRM Broadcasting messaging
Hello, Unfortunately the function is not working for us, because we are at a lowerSP level. But as Sigrid mentioned, on SP03 the new function has to be working. Regards,Gábor
View ArticleRe: Clear Interaction button is not working
Hi Raam, have you performed the necessary steps like e.g. adjusting the repository of the enhanced views after the upgrade? If not please check the following document for the necessary steps and some...
View ArticleRe: Business Context - Transaction New Window
Hi Joao, I'm not sure I understand your question correctly. Are you trying to open a new Web UI window when the link for a certain object is clicked? If ye, I think this can't be done without custom...
View ArticleRe: Clear Interaction button is not working
HI Christian, I did that, its not showing any error there. Thanks.
View ArticleRe: Clear Interaction button is not working
Hi Thomas, Mine is not custom requirement, its standard one. When we click on "Clear Interaction" button there is nothing gets clear. But same is working in standard business role if I deactivate...
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