Re: Update Contract end dates of Ref. Objects
i req. is to get guids of refobj and index_jest and pass it to cmr_order_read . So i need linkage table b/w them
View ArticleRe: Fact Sheet: Dispute cases
I have the same issue. When trying to search for Disputes from within CRM, the search by Business partner # gives the error: 'No mapping of business partner &1 found'Any help with this would be...
View ArticleRe: Fact Sheet: Dispute cases
Hi Francesc, It may be a very basic question to ask you - Is the specific DISPUTE CASE exists for the particular customer ? In your case is the dispute case is created for the customer 1000200040 in...
View ArticleTo stop email routing to closed service request
Hi Experts, As per the current system, we have mail form via which SR number is added to the body of email and routing rule maintained that if SR number is present, it must be routed to the Employee...
View ArticleClear Interaction button is not working
Hello All, We did upgrade the system from CRM 7.0 to EHP3. After onwards Clear interaction is not working in "ZROLE" to clear the confirmed account. My Analysis: Component CMRCMP_IC_FRAME is enhanced...
View ArticleERMS Attribute "Problem Status" not picking up value in Mail Form
Hi All, As per the current system, we have a mail form where we have added an attribute "Problem Tracking Text" and it inserts the Problem record number in the outgoing email. Currently we need to add...
View ArticleRe: ERMS Attribute "Problem Status" not picking up value in Mail Form
are you using problem status standard attribute ? The "Problem Status" attribute added into subject of the mail or body of the mail ? Can you set break point in FM CRM_STATUS_READ_OW and pass problem...
View ArticleRe: ERMS Attribute "Problem Status" not picking up value in Mail Form
Yes we are using standard Attribute.We are adding it to the body of the email. Will set breakpoints and check as advised by you. Thanks
View ArticleRe: To stop email routing to closed service request
Create a rule and check if service request status is completed, route to L1.Else Employee responsible.I think, You may need debug and check Service request status in service class CL_CRM_ERMS_AH_ROUTE...
View ArticleRe: To stop email routing to closed service request
Currently the rule is: If Service Request number is not equal to zero, route to "Service Request Responsible" I added to this rule (AND condition) that If Service Request Status is not equal to...
View ArticleSAP BP Master data amendment to send Auto mail to customer to inform the changes
Hi, Need advise for my requirement to send an auto mail to customer whenever any amendment is made on customer data. As i read in SAP help there are some standard workflows which will help to perform...
View ArticleBusiness Context - Transaction New Window
Dear all, In our project we have a requirement to have the transactions called by object type in the business context of an service request in a new Window, not embedded as in standard. This is...
View ArticleRe: Clear Interaction button is not working
http://scn.sap.com/thread/3210936Is this helpful?Best regards,Thomas Wagner
View ArticleIC Alert navigation
Hi, I want to display the alert of unresolved service incident of a customer on IC context area, upon BP confirmed. Eg, if the customer has 2 unresolved service request,the alert should be like...
View ArticleRe: Interactive Scripts not Visible
Hello, Solved it on my own. We have to assign the script profile ID to our Business role to see the script in web UI. go to CRM-->UI Framework-->Define Business Role. Select your Business Role...
View ArticleRe: To stop email routing to closed service request
Service Request status added into email BODY or subject ? Can you read service request status and pass it to FM CRM_ERMS_MAIL_SEND
View ArticleBT126S_APPT- Activity Search Result View Not Bound
Hi experts, When search the activities the information is not populated and appears the following message, "OBJECT_IDNotBound" and "BTQRAct not bound". This message appears at the standard role and the...
View ArticleRe: BT126S_APPT- Activity Search Result View Not Bound
I would debug the GET-methods or already the EH_ONSEARCH-event and check which entities are bound and which related entities not.Best regards,Thomas Wagner
View ArticleRe: BT126S_APPT- Activity Search Result View Not Bound
Hello, Check the Search method and make a look at Get_query_result method where you are getting result or not? Regardsvam's krishna
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