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Channel: SCN: Message List - SAP CRM: Interaction Center
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Re: Clear Interaction button is not working

Hi Raam, in this case I think you best bet is to debug what is happening when you click on the "Clear interaction" button. I'd suggest setting a break point in the DO_HANDLE_EVENT method of th standard...

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Re: Clear Interaction button is not working

HI Christian, Yes, I had checked. DO_HANDLE_EVENT is not triggering even it is standard method or zclass method.on_forwardcall also not triggering. Strange issue is,1. If i deactivate enhancement by...

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Re: Clear Interaction button is not working

Hi Raam,I guess this happens as somewhere in the call chain there is a enhancement where the super method is not called. Therefore the event gets lost. Try to debug with you first option where it is...

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Re: IC Alert navigation

Any help please?

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Re: Clear Interaction button is not working

HI Christian, You had slightly misunderstood my reply.2. If I skip  every component enhancement in debugging then its not working... for our Z business role.*And when I deactivate enhancement, buttons...

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Changing Opportunity:The Document could not be saved.

Hi,Everyone!     I have got a request to changing sales opportunity,so I tried to use Function Module 'BAPI_OPPORTUNITY_CHANGEMULTI'.If I flag TESTRUN = 'x',It run normally.But I  flag TESTRUN =...

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Call Center Agent's Need to See Sent Mails in Their Inbox

Hi Gurus  I am looking for a way to allow the sent mails to be seen and viewed in the Call center agents inbox on the Web UI. We are using EHP1 is the above mention possible for us? Many Thanks in...

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Re: SAP CRM Broadcasting messaging

Hi Beatriz, Which browser version you are testing with ?. If on IE, have you checked the same with Compatibility view settings Regards,Shobhit

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Re: BT126S_APPT- Activity Search Result View Not Bound

Hi experts, the problem is solved. The error it's the enhancement of the method DO_PREPARE_OUTPUT. Kind regards.

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SAP CRM: Error at FM BUP_BUPA_UPDATE_BASIS_INTERNAL

Hi experts, We have a program for create massivily partners. When create one by one in debug mode everything works correct. But when execute the program online, appears the error 588 from the message...

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Re: SAP CRM Broadcasting messaging

Hi Gurus!  We have CRM 7 Enhacemente Package 2 and we are testing with Internet Eplorer 9.  

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Re: Changing Opportunity:The Document could not be saved.

Try using the following: LW_PARTNER-KIND_OF_ENTRY = 'C' and  clear the content as shown: LW_INPUT_FIELDS-CHANGEABLE = ' '.  and add the following:  LW_INPUT_FIELDS-REF_GUID =...

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Re: Changing Opportunity:The Document could not be saved.

Hi,Kamesh!Thank you for your reply.I modified my source as that you tell me.As below: LW_HEADER-GUID = 'E1198B5ED59B06F1A107984BE1014782'.APPEND LW_HEADER TO LT_HEADER.LW_PARTNER-REF_GUID =...

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Re: Changing Opportunity:The Document could not be saved.

Hello  could you please paste the whole code ?  Also are you trying to add new Partner into the Opportunity ?  CheersKamesh   

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Re: Clear Interaction button is not working

Hello All, Any answers/suggestions please. Thanks.

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Re: To stop email routing to closed service request

Thanks Shanmuga, Issue is resolved. For those who might face this issue in future-  The problem was that the the input support class that determines the behavior of the input support for the rule...

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Re: ERMS Attribute "Problem Status" not picking up value in Mail Form

Issue is resolved. For those who might face this issue in future-  Problem Status is automatically stored in Fact Base. There is no need to have them as text in the email. One can directly add them in...

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Re: Changing Opportunity:The Document could not be saved.

Thx!There are my whole code:  *&---------------------------------------------------------------------**& Report...

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Re: Launch BI system with Single sign on

Thanks to all who viewed this, but resolved by my own by following the link given below:  http://blog.acorel.nl/2012/04/how-to-install-sso-between-crm-and-bw.html  Happy to close, awarding to point...

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Re: Changing Opportunity:The Document could not be saved.

What are you trying to change ? Are you trying to add new Partner into the Opportunity ?  Wha is the Partner Function ?We need to add that as well. Here is the crorrection: LW_INPUT_FIELDS-REF_GUID =...

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