Re: Changing Opportunity:The Document could not be saved.
Thanks for careful reply.I am trying to change Oppturnity`s Business Partner.For example,there is an Oppturnity named '001'.It`s buyer(partner) is '80006381'.So I want to change the Oppturnity(001)`s...
View ArticleRe: Changing Opportunity:The Document could not be saved.
Hi Please find out the Partner Function for Buyer. You can either take a help of your Functional Consultant if you have difficulty in identifying them. Without this information, we cannot...
View ArticleRe: Changing Opportunity:The Document could not be saved.
HiI am sorry to tell you that my company has not a CRM Functional Consultant at all.What is the meaning of 'Partner Function for Buyer'? What does it work? I just want to change Sale Oppturnity`s...
View ArticleRe: Call Center Agent's Need to See Sent Mails in Their Inbox
What about sending them to himself as BCC automatically? That would be a small change.Best regards,Thomas Wagner
View ArticleERMS Mail distribution
Hi Gurus, We have a requirement for ERMS scenario. When an E-mail is received from external source into CRM system we can see that mail by logging in to IC_MANAGER role. Agent is not able to see this...
View Articlesap crm web ui fields dynamic changing
i have two fields field 1 & field 2 on the web ui.here field1 is dropdown list suppose take drop down values are A & B. field2 is a input text field. Now if select dropdown value as A in field1...
View ArticleRe: sap crm web ui fields dynamic changing
Hello, There are several ways of doing so.The first one would be by calling different screen configuration depending on the value selected on field 1.Declare an event handler for your field 1, and in...
View ArticleRe: IC Alert navigation
Hello, As you pointed out, navigation is based on navigation/action principle.Nevertheless, it is possible to enhance this feature to navigate to a given business transaction. You could enhance method...
View ArticleRe: Table for IC Alerts
Hi, As per my knowledge, the information you are looking for does not exist. The system does not keep the informaation of the user who created the alert, and the creation date of the alert. If you need...
View ArticleRe: sap crm web ui fields dynamic changing
Hi Sylvain, This is one kind of procedure..you should get the field1 value into filed2 in get_i_field2 method. and check this condition is satisfied or not if satisfy then true otherwise false..example...
View ArticleRe: Alert for status changed in Service request CRM
Hi, As no standard event is raised when changing the status, you could do the following.Create a Z event (in SPRO, Customer Relationship Management->Interaction Center WebClient->Additional...
View ArticleRe: ERMS Mail distribution
Hi, Not sure to understand your requirement.What search in the inbox does the agent uses ?If he does not use the "Assigned to" criteria, I believe he should see the emails. Sylvain
View ArticleHow to add custom fields as ERMS Fact Base attributes
Hi Experts, Currently we are using routing rules in our project. We have certain attributes like PROB_RESPONSIBLE (Problem Responsible), SREQ_RESPONSIBLE (Service Request Responsible). These are...
View ArticleRe: CRM Call Center Simulator
Hi, There has been some change in later version of JAVA server.Please check the following OSS note : 1957604 - BCB/CCS is not available Hope this helps. Sylvain
View ArticleRe: Standard responses
Hi, After checking the component (EHP3 SP04), there seems to be no standard responses functionnality available in the Chat screen. As per your second point, I do not understand your requirement, as you...
View ArticleRe: SAP CRM Broadcasting messaging
2 issues have been discussed in this thread, one for hour and minute reset and other for message "Please wait while fetching...." which one you are getting ?
View ArticleInteraction record created without 'anchor'
Hi all while creating an interaction record using the following code, where Z001 is a transaction code for IR lo_bol_core = cl_crm_bol_core=>get_instance( ). lo_bol_core->start_up( 'BT' )....
View ArticleERMS : Auto Acknowledgement Mail , Subject and Mail Body is empty
Hi Guys , We have set up an auto acknowledgement mail scenario . Acknowledgement mail is triggered , but the subject line and mail content are empty. We are using email forms here . If anyone has faced...
View ArticleRe: sap crm web ui fields dynamic changing
Hi Bala Gopal, Have you check that code what i have updated..plz go through that and let me know.. Thanks & Regards,Srinivask.
View ArticleERMS - Integrating email to Text Profile
Dear Experts, We are integrating ERMS to CRM 7 and we have a requirement is to integrate automatically the content of the client email into one of the field Notes of the service request. Basically, a...
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