Re: Mail form filter in Interaction Center
Hi Kamalika, I think you may debug at following two methods to see if we can find any clue. 1.CL_PMLED_MA_ELBROLES_CTXT METHOD / CREATE_BROLES model = owner->create_model(...
View ArticleRe: ERMS Rule failed
Hi Suresh, Did you manage to solve the issue, we too have the same problem. Regards,
View ArticleBCM/CRM Integration with SSO
Hi Gurus, I'm face a problem when i log on in the CRM using the SSO, the information that the BCM receives by the URA is not automaticaly filling in the CRM when i log on in the CRM with the SSO, but...
View ArticleRe: BCM/CRM Integration with SSO
Update: I have a RFC from CRM to BCM that have a error: ICM_HTTP_SSL_ERROR When i see the icm trace file i see this error: [Thr 5964] < IcmConnInitClientSSL: SapSSLSessionStart failed (-30):...
View ArticleRe: SAP CRM Webclient - Email Signatures
Hi Aditya, At the top of email editor screen. Do you see the option 'More'?If so select this and in the dropdown you will see the signature option. Regards,Gervase
View ArticleRe: BCM/CRM Integration with SSO
HI Cleiton, I have faced issue like this during simple CRM-->CDB interface(HTTP CALL).We installed latest certificates from CDB to CRM system and that solved our issue.Get the latest certificate...
View ArticleRe: Dump-the database column CRMD_ORDER_INDEX~pft_35 is unknown
Hi Burce li, after implementing these steps again i am getting dump.how to do it ? ThanksKalpana
View ArticleRe: Dump-the database column CRMD_ORDER_INDEX~pft_35 is unknown
Hi , i have implemented the note-1543458 ,but still i am getting dump.could you please help here. Thankskalpana
View ArticleRe: BCM/CRM Integration with SSO
Thanks for the reply! I Found a workaround for this problem, i followed the steps in this link http://wiki.scn.sap.com/wiki/display/CRM/How+to+-+SSO+to+CRM+WebUI+via+SAP+GUI+for+Windows and the problem...
View ArticleEmails are automatically saved as drafts in Interaction Records
Hi all, I've set up the agent inbox and ERMS for email processing. Everything works fine, but one feature is annoying to the business: when replying to an email the system automatically saves a draft...
View ArticleAlert is not triggering
HI Experts, Need help regarding Alert issue. I have created, Rule Policy and Alert in IC Manager role. In Rule Policy, Conditions : If current Event eq BP Confirmed and...
View ArticleRe: Alert is not triggering
Hi Madhu, Check the KBA note which addresses issues about Alert services in IC Webclient. 1147671 - Alert Services Issues in IC WebClientBest RegardsDavid
View ArticleRe: Alert is not triggering
Thanks for your reply David but this is not solving my problem. I have configured all the stuff. Still my alert is not triggering. I am not using any custom eveents, I am using the BPconfirmed event...
View ArticleRe: Alert is not triggering
Hi Madhu Are you able to provide the details of the Rule you've configured as well as the SPRO configuration around the Alert itself. Regards Arden
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How to remove a button in Activities transaction?
Hello experts, In one of our activities transactions, we have an extra delete button that is populating only when creating an activity. Once the activity is saved, only one delete button populates. We...
View ArticleRe: How to remove a button in Activities transaction?
Hi Aakash There is an Active Enhancement Set over this component, have you spoken with a developer to get them to debug this process. There maybe custom code interferring with the Buttons available in...
View ArticleRe: Alert is not triggering
Hi MAdhu,Are you using webdispatcher？Please check if you are using logon group for some of the CRM web services. If logon groups are used, it is important that all required services are part of the...
View ArticleRe: Emails are automatically saved as drafts in Interaction Records
Hi，After you clicked reply， did you send the mail? If you sent the mail and still see the draft mail got saved, could you please retest the behavior by adding user parameter WCF_IGNORE_ENHANCEMT with...
View ArticleRe: Emails are automatically saved as drafts in Interaction Records
The behaviour is not consistent (at least I haven't found the pattern yet). It doesn't save a draft when i nicely Hit Reply, type a mail and hit Send.It did happen yesterday during a demo when I did...
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