Outbound Email Link to Service Request
Dear All, We are trying to link outbound email created w.r.t Service Request from IC . Create Service Request save .Click on EMAIL Work center.System Opens Email Editor which allows to select email...
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500 SAP Internal Server Error ERROR
Dear all, I tried to insert the Web Client in the Favorites. The steps are as follows:1. add other objects2. add the web client:3. Web Client added. But if I click on the button, I will receive...
View ArticleSecurity for Account Identification
Hi Team, I want to check whether in IC Web client do we have a security kind of thing. The scenario if the customer is a registered one then when he contact Interaction Agent then he will be...
View ArticleRe: Delay the Transaction Launcher Window
Hello Joaquin, Thanks for your reply. We will try to do as you suggested Best Regards,Raj
View ArticleRe: Delay the Transaction Launcher Window
Hi Gaurav, Thanks for your reply. Can you please tell me more details about the parameters in transaction launcher which will be used to get back the Customer Number in the Activity Clipboard. Can...
View ArticleRe: 500 SAP Internal Server Error ERROR
Hi Dong, I have added the Web client same way as you mentioned above and its working fine for me.Can you please check if you are able to open web client by executing TC 'CRM_UI' . I think it will not...
View ArticleRe: 500 SAP Internal Server Error ERROR
Hi Kumar, Thanks for your reply. I tried the TC "WEB_UI" and received the message: Transaction WEB_UI does not exist. Could you please let me know how the host file looks like and where I should...
View ArticleRe: 500 SAP Internal Server Error ERROR
Hi , TC is not WEB_UI. Its 'CRM_UI'.and for host file 'C:\Windows\System32\drivers\etc\hosts.Here you can maintain entry for you SAP system.entry will look likeHost IP Address Host URL ThanksKumar
View ArticleRe: Delay the Transaction Launcher Window
Hi, Try to debug the 'IF_CRM_IC_ACTION_HANDLER~PROCESS_RETURN' method of your transaction launcher class. Here you can find the customer number coming from ECC. First you need to pass your newly...
View ArticleBADI_CRM_BP_UIU_DEFAULTS is not getting called.
Hi Experts, I want to change the grouping for the account creation at runtime .I followed the below link to achieve this: http://scn.sap.com/message/9781747Now the Issue is that the newly created...
View ArticleRe: BADI_CRM_BP_UIU_DEFAULTS is not getting called.
HI Gaurav, I tried but the enhancement triggers only if your view is in editable view , ssince after save the view gets in display mode hence , the BADI doesn't call up. It will call while creating ,...
View ArticleRe: BADI_CRM_BP_UIU_DEFAULTS is not getting called.
Hi Hasan, Actually I am in Interaction Center . And from there the badi is not getting called even on pressing enter or when view is in editable mode. ThanksKumar
View ArticleNeed to disable a button in BTF editor toolbar
Hi All, I have a requirement to remove/hide a button(attachment button) which is appearing in BTF editor toolbar is it possible and how to do it? And also we have few custom buttons which is coded in...
View ArticleRe: Need to disable a button in BTF editor toolbar
Hi, Have you gone through below Doc, If not then please go through it .http://scn.sap.com/docs/DOC-39910 It will explain about BTF including how to disable buttons.Hope it helps. ThanksKumar
View ArticleRe: Acceleraed search | HANA calculation view
Hi Pritesh, Please follow the below links. They might be helpful.http://help.sap.com/saphelp_crm700_ehp01/helpdata/en/03/047b628a2d4383bbd6b25376511a5b/content.htm...
View ArticleRe: Acceleraed search | HANA calculation view
A calculation view is used to define more advanced slices on the data in SAP HANA database. Calculation views can be simple and mirror the functionality found in both attribute views and analytic...
View ArticleRe: Delay the Transaction Launcher Window
Hello Raj, Could you let me know how are you creating the customer? using standard BOR object BUS.... or copy of TSTC?
View ArticleRe: BADI_CRM_BP_UIU_DEFAULTS is not getting called.
Hi Kumar, I don't think this BADI will hit in IC , you can consider enhancing the method DO_INIT_CONTEXT of the controller where the view is. /Hasan
View ArticleERP quote print from SAP CRM UI
Hello , I am creating an ERP quote from my SAP CRM IC (7.02) screen and the same is getting created in SAP ECC (6.0). Now I have to take a print of the same from IC screen for which a smart form in SAP...
View ArticleRe: BADI_CRM_BP_UIU_DEFAULTS is not getting called.
Hello Kumar, Usually UIU badi's are called by UIU component only, but badi BADI_CRM_BP_UIU_AUTHORITY is called for some IC component as well explicitly. In which component you are creating account or...
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